Q.   How are products on Toyroom priced ?

A.  Toyroom has been created with the intention of making the highest quality toys available to Indian children similar to the offerings available to European and American children. All of our products are imported and hence costlier as compared to local Indian products due to the higher transport costs and duties payable. However, each of these toys have been priced competitively to provide a value-for-money offering.

Q.   Which are the toy brands offered at Toyroom ?

A.  Toyroom is offering a broad selection of German toy brands Goki, Anker, Susibelle, Holztiger and Peggydiggledy currently. Each of the products have been exclusively handpicked and curated by our expert team and are not only fun, but also help specific skills development for your child.

Q.   Which categories of toys are offered by Toyroom ?

A.  Toyroom offers a wide selection of toys across various categories such as Role Play & Imaginative Play, Learning Toys, Building & Construction Toys, Movement & Motion based toys, Puzzles, Games, Art & Craft, Musical Toys and Infant & Toddler Toys.

Q.   Which child-development skills do toys on Toyroom promote ?

A.  Each toy offered by Toyroom helps promote one or more development skills in your child-Creativity & Imagination, Memory & Cognitive Skills, Hand-Eye Co-ordination, Fine Motor Skills, Gross Motor Skills, Life Skills, Sensory Skills and STEM

Q.   How safe are toys offered on Toyroom ?

A.  Every toy on Toyroom is certified to meet the highest safety standards and is extremely safe for children. Each product has the GS mark for “Tested Safety”, which is an internationally recognised seal of product safety and is issued exclusively by recognised, independent test institutes following exhaustive product testing. The mark provides the consumer with clear orientation – at the same time, it is the best known of all the test marks. Our toys also meet the EN71 testing standards, ensuring that the material as well as the colors are extremely safe and BPA-free, especially for toddlers, who tend to mouth toys.

The fabric-based products only use Fairtrade Cotton. Fairtrade is a strategy for poverty alleviation. Its purpose is to improve the situation of disadvantaged producer families in Africa, Asia and South America, to strengthen the local economies and, in the long term, to remove unjust global economic structures by means of fairer trade relations.

Q.   What materials are toys offered by Toyroom made up of ?

A.  Majority of the toys offered by Toyroom, from puzzles to games to toddler toys etc. are made up of natural wood. The colors used are completely BPA-free and safe for children. There is also a natural range of wooden products which have no added color. Apart from that, all products of brand Anker are made of stone and has natural food-based colors. Some of the role play toys and puppets are made up of a combination of Fabric and Wood.

Q.   How are wooden toys better than plastic toys ?

A.  Plastic Toys can be harmful, especially for small children as BPA, Lead and Phthalates, Mercury etc. Research shows exposure to these can cause onset of early puberty, lead to learning disabilities, attention deficit and growth of cancerous cells to name a few. Wooden toys are a much safer choice and most wooden toys tend to promote child skills development in terms of sensory skills, fine and gross motor skills. Wooden toys are also much more durable and longer-lasting in comparison with Plastic toys.

Q.   Aren’t wooden toys getting replaced by Plastic and Screen-based toys ?

A.  Wooden Toys as a category is reviving globally with more and more parents across Europe, America and Australia moving from unsafe plastic toys to wooden toys, which are natural, safe and promote learning for their child.

Q.   Does Toyroom provide free shipping or is it chargeable ?

A.  Toyroom delivers all over India through its network of logistics partners at no additional charge to the customer serving over 13000 pin codes all over India. The logistics partners include large and reliable companies like Blue Dart, DTDC, DHL, Aramex, Delhivery etc.

Q.   What is the delivery time after placing an order ?

A.  We can deliver between 4-10 working days depending on location and pin code, as per the standard lead-times of the selected courier company.

Q.   Is the payment option on Toyroom website safe ?

A.  Toyroom provide safe and secure payment option and has a tie-up with several leading payment gateways, enable payment by Netbanking, Credit Cards and Debit Cards.

Q.   Is Cash-on-Delivery option available ?

A.  Yes. Cash-on-Delivery option is also available but at an additional cost to the customer.

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